At Crynx E-commerce Online we want our customers to be completely satisfied with their purchases
We recommend you read our Returns Policy prior to making a purchase from our website, so you are familiar with our policy on refunds and return your legal rights and remedies. We also recommend you immediately inspect any goods that we deliver to you to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you..
This Returns Policy only applies where you make a purchase online from our website.
Returns must be done within three (3) working days starting from the day the goods are delivered to you. You may return your order (or items) for any of the following reasons:
If your return meets all the requirements above and you wish to proceed with the return, please have your order invoice number ready and simply return by mail to the following address:
No 2A Jalan KPKS 1, Kompleks Perniagaan Kota, Syahbandar 75200 Melaka, Malacca, 75200 Melaka
If your return is valid, we will process your refund or replacement. If refund, we will reimburse you with a refund through the same mode of payment that was made in the original purchase.
If your return is not valid, we will notify you and arrange the items to be returned. For the items to be returned, a delivery fee will be chargeable. We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.